Web Survey Bibliography
As respondents use mobile devices to take Web surveys at increasing rates, researchers are finding that related technologies may also be a useful tool for communicating with these respondents. Recent work surrounding text (SMS) messages as a means of communication with respondents both at the survey invitation stage (Mavletova & Couper, 2012) and as a data collection mechanism (Brenner and DeLamater, 2012; Schober et al., 2012) has suggested promise for the communication method, while at the same time raising questions about optimal use. With this literature in mind, we focused on the processes of consent, mode of invitation, and type of URL used (due to space limitations with SMS) as we invited college students at one Midwestern university to participate in a short, rapid-response survey evaluating alcohol use over the past month. We will begin by comparing those giving consent to receive SMS messages (obtained in a baseline survey) with those who did not consent to be contacted in this way. Then, we will describe the results of a randomly assigned experiment conducted among 1367 students, in which we varied both communication type (email versus SMS) and URL composition (short, commercial “tiny URL” service versus full research domain URL). We will discuss the relationship of these treatments to both data quality indicators and substantive measures, using baseline and follow-up data in our analysis. Key measures explored will include response rates, break-off rates, item missing data rates, substantive mental health and alcohol use measures, and respondents’ self-reported use of technology. Further, we will address the practical challenges of incorporating short SMS messages into a data collection protocol focusing on sensitive behaviors-- including issues related to message content length, IRB approval, consent processes, and SMS technology.
Conference Homepage (abstract)
Web survey bibliography - Crawford, S. D. (25)
- The Effect of Mobile Web Survey Design on Screen Orientation Manipulation; 2014; Young, R.H.; Crawford, S. D.; Couper, M. P.; Nelson, T. F.
- Understanding Mobility: Consent and Capture of Geolocation Data in Web Surveys; 2014; Crawford, S. D.; McClain, C.; Young, R.H.; Nelson, T. F.
- Grid Formats, Data Quality, and Mobile Device Use: A Questionnaire Design Approach; 2013; McClain, C., Crawford, S. D.
- Examining the Feasibility of SMS as a Contact Mode for a College Student Survey; 2013; Crawford, S. D., McClain, C., O'Brien, S., Nelson, T. F.
- Web Survey Live Validations - What Are They Doing?; 2011; Crawford, S. D., McClain, C.
- Multi-Mode and Method Experiment in a Study of Nurses; 2010; Friese, C. R., Lee, C. S., O'Brien, S., Crawford, S. D.
- The Impact of Textual Messages of Encouragement on Web Survey Breakoffs: An Experiment ; 2009; Sakshaug, J. W., Crawford, S. D.
- Do Tailored Messages of Encouragement Reduce Web Survey Break-offs?; 2007; Sakshaug, J. W., Crawford, S. D., Inkelas, K. K.
- Web-Based Consent Form Design: An Experiment with Two Populations; 2006; Crawford, S. D., Eisenberg, D., Wimsatt, L., Golberstein, E.
- Using Interactive Web-Based Maps; 2006; Sinibaldi, J., Showen, S., Crawford, S. D., Saltz, R.
- The Social Science Web Survey System: Moving from 2.0 to 3.0; 2006; Crawford, S. D.
- Web Survey Design: Paging versus Scrolling; 2006; Peytchev, A., Couper, M. P., McCabe, S. E., Crawford, S. D.
- Unintended Consequences of Incentive Induced Response Rate Differences; 2005; Pope, D., Crawford, S. D., Johnson, E. O., McCabe, S. E.
- Using the Web to Survey College Students: Institutional Characteristics That Influence Survey Quality...; 2005; Crawford, S. D., McCabe, S. E., Inkelas, K. K.
- Mode effects for collecting alcohol and tobacco data among 3rd and 4th grade students: A randomized...; 2005; McCabe, S. E., Boyd, C. J., Young, A., Crawford, S. D., Pope, D.
- Developmnent and testing of web questionnaires; 2004; Baker, R. P., Crawford, S. D., Swinehart, J.
- Web Survey Design: Paging vs. Scrolling; 2004; Peytchev, A., Crawford, S. D., McCabe, S. E., Conrad, F. G., Couper, M. P.
- Validations in Web-based Surveys; 2003; Crawford, S. D., Peytchev, A.
- What They See Is What We Get: Response Options for Web Surveys; 2003; Couper, M. P., Tourangeau, R., Conrad, F. G., Crawford, S. D.
- The local/global decision in Internet research; 2002; Crawford, S. D., Jones, S., Rowen, C.
- Evaluation of Web Survey Data Collection Systems; 2002; Crawford, S. D.
- From Mail to Web: Improving Response Rates and Data Collection Efficiencies; 2002; Crawford, S. D., McCabe, S. E., Couper, M. P., Boyd, C. J.
- Testing Web Questionnaires; 2002; Crawford, S. D., Baker, R. P.
- A Nonresponse Analysis of a Mail-Web Mode Comparison; 2002; Boyd, C. J., Crawford, S. D., McCabe, S. E., Couper, M. P.
- Experiments on column width spacing in the University of Michigan Student Life Survey; 2001; Boyd, C. J., McCabe, S. E., Couper, M. P., Crawford, S. D.